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How ALDO launched an omnichannel loyalty program in three months

1,500 API calls

Concurrent in <1s

3 months

Time to go-live

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Table of contents

Project summary

ALDO launched ALDO Crew, an omnichannel, data-driven loyalty program built on Open Loyalty, going live in the US, UK, and Canada in just three months.

"The Open Loyalty solution allows us a lot of flexibility in building these dynamics and delivering a strong experience for our consumers." — Thomas Archer Bata, ALDO Group

Results

The engine handles 1,500 concurrent API calls with a response time under one second, and reduced infrastructure costs by half.

"I appreciate Open Loyalty's willingness to continue collaborating with us to further develop the platform." — Sandra Martineau, Director of Loyalty & CRM, ALDO Group
Image caption
Key results
1,500 API calls
Concurrent API calls the loyalty engine can handle with a response time under one second.
3 months
Time from Proof of Concept to a fully operational go-live across the US, UK and Canada markets.
I appreciate Open Loyalty's willingness to continue collaborating with us to further develop the platform to ensure that it meets our current and future needs as the ALDO Crew program continues to grow and evolve.
Unlock full case study
Get access to the complete program details, implementationinsights, full results breakdown and lessons leamed.
Read full case study
Table of contents

Project summary

ALDO launched ALDO Crew, an omnichannel, data-driven loyalty program built on Open Loyalty, going live in the US, UK, and Canada in just three months.

"The Open Loyalty solution allows us a lot of flexibility in building these dynamics and delivering a strong experience for our consumers." — Thomas Archer Bata, ALDO Group

Results

The engine handles 1,500 concurrent API calls with a response time under one second, and reduced infrastructure costs by half.

"I appreciate Open Loyalty's willingness to continue collaborating with us to further develop the platform." — Sandra Martineau, Director of Loyalty & CRM, ALDO Group
Image caption
Key results
1,500 API calls
Concurrent API calls the loyalty engine can handle with a response time under one second.
3 months
Time from Proof of Concept to a fully operational go-live across the US, UK and Canada markets.
I appreciate Open Loyalty's willingness to continue collaborating with us to further develop the platform to ensure that it meets our current and future needs as the ALDO Crew program continues to grow and evolve.
Unlock full case study
Get access to the complete program details, implementationinsights, full results breakdown and lessons leamed.
Read full case study
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