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Q-dance

How Q-dance tripled fan engagement with the path loyalty program

3x

Raffle engagement

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Table of contents

Project summary

Q-dance is the leading harder styles event organization in the world, based in Amsterdam. At Defqon.1 2024, the most "dediqated" members were offered The Path — an exclusive mobile loyalty program in the Q-dance app, letting members earn experience points (XP), reach ranks, and personalize the app.

"Everything we do is about the tribe—the community." — Koen van Santen, Head of Digital at Q-dance

Key results

  • 3x greater engagement in the recycle token raffle (5,000 participants in 2023 vs. 15,000 in 2024)
  • Increased merch purchases via a badge-based incentive
  • New partnership opportunities with brands such as Red Bull and Bar-le-Duc

The program: The Path

Built around Quests, Experience Points, Trophies & Badges, and three Ranks — Challenger, Warrior, and a Rank 3 specialization (Berserker, Shaman, or Guardian).

"A loyalty program can influence everything. It's basically glue...these XP points are like an overarching currency." — Koen van Santen

Tip from the expert

"Don't do the full roll-out right away. Start with the premium group who is most engaged and most vocal." — Tim Corporaal, Loyalty Project Manager at Q-dance
Image caption
Key results
3x
Growth in engagement with the recycle token raffle — from 5,000 participants in 2023 to 15,000 in 2024.
A loyalty program can influence everything.
Tim Corporaal
Loyalty Project Manager, Q-dance
Unlock full case study
Get access to the complete program details, implementationinsights, full results breakdown and lessons leamed.
Read full case study
Table of contents

Project summary

Q-dance is the leading harder styles event organization in the world, based in Amsterdam. At Defqon.1 2024, the most "dediqated" members were offered The Path — an exclusive mobile loyalty program in the Q-dance app, letting members earn experience points (XP), reach ranks, and personalize the app.

"Everything we do is about the tribe—the community." — Koen van Santen, Head of Digital at Q-dance

Key results

  • 3x greater engagement in the recycle token raffle (5,000 participants in 2023 vs. 15,000 in 2024)
  • Increased merch purchases via a badge-based incentive
  • New partnership opportunities with brands such as Red Bull and Bar-le-Duc

The program: The Path

Built around Quests, Experience Points, Trophies & Badges, and three Ranks — Challenger, Warrior, and a Rank 3 specialization (Berserker, Shaman, or Guardian).

"A loyalty program can influence everything. It's basically glue...these XP points are like an overarching currency." — Koen van Santen

Tip from the expert

"Don't do the full roll-out right away. Start with the premium group who is most engaged and most vocal." — Tim Corporaal, Loyalty Project Manager at Q-dance
Image caption
Key results
3x
Growth in engagement with the recycle token raffle — from 5,000 participants in 2023 to 15,000 in 2024.
A loyalty program can influence everything.
Tim Corporaal
Loyalty Project Manager, Q-dance
Unlock full case study
Get access to the complete program details, implementationinsights, full results breakdown and lessons leamed.
Read full case study
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