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Customer gamification software to boost buying frequency and customer engagement

Introduce gamification solution based on achievements, tiers, points or rewards. Engage customers in omnichannel gamification campaigns. 

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Winning challenges

Set achievements in your gamification platform, and reward customers for reaching milestones

Configure achievements based on behaviour or purchase history and reward members for completing them. Define goals based on events frequency or milestones reached in specific period of time.  

With Open Loyaty’s game mechanics you can create gamified campaigns such as:

Reward repeated behaviour over time eg. visit our store 4 times in December or leave at least 5 product reviews.

Reward user engagement like actions done in a row e.g. logging into the mobile application 7 days in a row, or purchasing a product every day of the weekend.

Reward achieving specific milestone over time e.g. spend at least $300 in November, or buy 5 product from category ACME in the current year.

Dynamic tiers

Encourage customers to constant engagement with gamified tiers

Configure gamification platform tiers based on number of points or spending. Add custom upgrade and downgrade conditions to keep customers constantly engaged with your brand. Give more benefits to members who stay active. 

Create gamified level configuration such as:

Tiers based on the number of points earned in the recent days eg. earn 100 points in 30 days to stay in the tier Gold.

Classic spending based tiers where the more customer spend, the higher tier he is promoted to.

Tiers based on the number of active points, with rersetting option eg. earn and keep 300 active points to stay in VIP tier, points are resetter once per quarter.

Gamified campaigns

Run highly targeted gamified campaings of any shape

Use Open Loyalty’s campaign module and create gamification campaigns based on combination of various conditions from profile data, transactional history, behavioural data and many other attributes. Adjust campaign targeting to your gamification strategy.

Configure single or multiple results of the campaigns such as bonus points, coupons or material rewards given instantly after reaching as specific achievement. 

ROI of gamification

Monitor the ROI of your gamification campaigns and maximize their efficiency

Measure the results of gamified loyalty program and ensure that the results are aligned with revenue and frequency of purchases. Use customer and session data to test and optimize campaigns for the best sales performance. 

Use anti-fraud limitations in campaigns and achievements to keep your budget under control. Track every achievement and and detect suspicious behaviour. Invest only in the gamification tools that provide a return on investment and resonate with your customers. 

Omnichannel gamification

Introduce gamified loyalty programs in any touchpoint like eCommerce, social media or mobile app 

Make your gamification platform truly omnichannel by connecting any front-end application used by your customers. Easily add gamification program features to your existing systems thanks to the robust Open Loyalty API and the headless architecture. 

Connect gamification software with almost any platform to provide a more personalized experience for user engagement. Use data from any system you have to run gamification campaigns.

Secure, scalable and robust 

Power up customer loyalty through enterprise gamification platform

Implement Open Loyalty customer gamification quickly & secure for hundreds of thousands of users. Easily integrate the gamification platform, both on-premise or extendable into any system thanks to the robust API. 

Help and knowledge are at your fingertips. Customer Success specialists are available for any questions and guidance on live demos and trainings. You can rely on the technical support of Open Loyalty to ensure your success. 

Use elastic loyalty solution modules to introduce rich engagement mechanics

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Loyalty blocks

Use elastic loyalty solution modules to introduce rich engagement mechanics