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Loyalty wallets

Digital wallet software

Open Loyalty is an API-first engine for introducing loyalty digital wallets to grow CLV without hurting profit margins

We helped 100+ enterprises build successful loyalty wallet programs

The loyalty wallets platform to create successful digital wallet program

Digital wallet software

Boost engagement and increase spending with digital wallets

Empower your loyalty program with versatile digital wallets. Keep your customers engaged and encourage them to spend more with relevant brands by offering a seamless and rewarding experience.

Implement various wallet types, such as point ledgers, cashback, or prepaid options. For example, customers earn cashback on every purchase, which they can then redeem for discounts on future orders, driving repeat business through your digital wallet software.

Wallet configuration

Tailor multiple digital wallets to your unique loyalty scheme needs

Design and configure diverse digital wallets to align with your loyalty program's structure perfectly. Gain the flexibility to offer a wide range of value propositions to your customers, from loyalty currency to prepaid options with our digital wallet solution.

Set up wallets such as points ledgers, cashback wallets, or loyalty currency. A coffee shop, for instance, offers a "Bean Bucks" wallet for loyalty points, while a gaming platform offers parallel digital currencies – Units, Bucks, Stars, and more.

Currency configuration

Fine-tune digital wallet currency attributes for precise control

Control every aspect of your loyalty currency with advanced settings. Define activation periods, expiration dates, and anti-fraud limits to maintain the integrity and value of your digital assets within your digital wallet system.

Specify currency naming, pending times for activation, and set expiration periods. For example, configure "Bonus Stars" to expire after 90 days if not used, or set a maximum daily earning limit to prevent fraudulent activity with your digital wallet software.

Do you want to implement a gamified loyalty wallets program?

Introduce a powerful wallets engine into your ecosystems efficiently without having to build from scratch

Digital wallet earning

Reward customers for transactions and behavior with digital currency

Motivate desired customer actions by setting up robust earning rules for your digital wallets. Reward customers based on their purchases, engagement, or specific behaviors, across different tiers or segments.

Create rules for various wallets, customer tiers, or segments. For instance, high-tier customers might earn double points on weekends, or customers who complete an online survey receive a bonus in their cashback wallet.

Currency management

Oversee and adjust customer currency activity with ease

Maintain complete oversight of how customers earn and use currency across all digital wallets. Provide your customer care team with the tools to make manual adjustments and corrections as needed, ensuring fairness and accuracy with your digital wallet software.

Monitor earning activity and execute manual adjustments. If a customer complains their balance is incorrect, your support team can review the situation through detailed logs and make any necessary adjustments.

Wallet API

Integrate digital wallets across app, CDP, eCommerce and more via API

Seamlessly embed digital wallets into your customer-facing applications and enhance your existing backend systems.

For example, a customer's purchase on your eCommerce website automatically adds points to their digital wallet via API, which their mobile app then displays. All relevant data constantly flows into your CRM, allowing your marketing team to send targeted promotions.

Choose reliability and minimize risk with a proven vendor

120 ms
avg API response time
99.99%
guaranteed uptime
50 mln
transactions/year
800 mln
loyalty events/year

Sleep well with rock-solid security and scalability

See what customers say about working with us

2x
Buyer frequency
"We used Open Loyalty pre-built modules, applied the loyalty mechanics via API to our tech stack and focused fully on the customer experience."
Fritze von Berswordt
Fritze von Berswordt
Managing Director, EQUIVA
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3 months
For global omnichannel
"The Open Loyalty customer loyalty program software allows us a lot of flexibility in building these dynamics and delivering a strong experience for our consumers."
Fritze von Berswordt
Thomas Archer Bata
ALDO Group
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72%
Points redemption rate
"Open Loyalty is an excellent choice because of the wide range of loyalty and gamification mechanics it offers, along with resources that help you understand how to use these features in your loyalty program."
Fritze von Berswordt
Chadi Al Abbassy
Loyalty & Partnerships Manager at Raqtan Group
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60 mln+
Points issued
"We loved what the API had to offer as we knew it was going to be a code integration, as well as some of the out-of-the-box features. We are extremely happy with the usability."
Fritze von Berswordt
Nicole Kusi
Product Manager, United States Soccer Federation
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91%
Customer retention rate
"It works :) Open Loyalty provides effective loyalty components and seamlessly integrates into a diverse tech stack via API."
Fritze von Berswordt
Archernar Triardhiarso Sumantri
Customer Relationship Management Manager at SwipeRx
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Customer loyalty know-how

Leverage resources from Open Loyalty’s gamification and loyalty experts to start smooth and move in the right direction