What's the future of Loyalty Programs? Download Loyalty Trends 2021/2022 report

Loyalty Insider

Become a better loyalty expert by leveraging the best industry insights

Interviews, insights, and research from the best loyalty experts. In your mailbox, every month.

Article

How to speed up loyalty program development with MACH system architecture

Read the in-depth article indicating the crucial benefits of switching systems from monolith to MACH architecture, and find how it applies to loyalty program development.

Article

Loyalty program management: 8 proven practices for managing your loyalty program

Learn how to successfully manage a loyalty program using practices recommended by experts.

Article

Meet the 10 Best Retail Loyalty Programs (2021)

The best examples of retail loyalty programs around the world.

Interview

Zero-party data: What is it and how can loyalty programs help you collect it?

An interview with Scott Harrison, Strategy Consultant at Loyalty & Reward Co.

Article

Headless loyalty software and the evolution of the loyalty systems

What the headless approach means and how to implement the new generation of loyalty systems.

Article

How to choose a loyalty platform provider?

3 things every CMO, CEO, and CTO should remember.

Interview

How fashion brands can run a successful loyalty program in the post-COVID economy?

An interview with Louise Hutchins, Managing Director at The Loyalty People and former Head of Loyalty at Marks and Spencer.

Report

Loyalty Trends 2021/2022 report

The Loyalty Trends 2021/2022 report shows key challenges, plans, and investments of Loyalty Professionals in 2021, 2022 and beyond.

Interview

Loyalty program audit - how to assess your loyalty program in a time of crisis?

An interview with David Slavick, Partner at Ascendant Loyalty.

Report

TOP 100 Best Loyalty Programs benchmark report

See loyalty strategies and mechanics that work for leading brands.

Report

Top 10 Mobile Loyalty applications benchmark report

Find inspiration for your mobile loyalty application.

whitepaper

Customer Churn: Learn from the biggest players how to stop it

Discover proven tactics to build customer loyalty and reduce customer churn.

Report

TOP 40 Best Reward
Programs

Discover the most interesting Reward Programs from 8 different industries.

Interview

What makes a fuel loyalty program successful?

An interview with Paweł Dziadkowiec, former BP Loyalty Manager.

Technical case study

Building a massive-scale loyalty program based on AWS

A PoC with up to 1500 concurrent users and easy scalability of the infrastructure.

Checklist

Cost-effectiven loyalty program checklist

Find significant budget savings in your loyalty program software cost.

Article

What's the future of loyalty programs?

We asked top loyalty professionals about their thoughts and predictions.