What's the future of Loyalty Programs? Download Loyalty Trends 2020 report

Loyalty Insider

Become a better loyalty expert by leveraging the best industry insights

Interviews, insights, and research from the best loyalty experts. In your mailbox, every month.

Interview

How fashion brands can run a successful loyalty program in the post-COVID economy?

An interview with Louise Hutchins, Managing Director at The Loyalty People and former Head of Loyalty at Marks and Spencer.

Report

Loyalty Trends 2020 report

The Loyalty Trends 2020 report shows key challenges, plans, and investments of Loyalty Professionals in 2020 and beyond.

Interview

Loyalty program audit - how to assess your loyalty program in a time of crisis?

An interview with David Slavick, Partner at Ascendant Loyalty.

Report

TOP 100 Best Loyalty Programs benchmark report

See loyalty strategies and mechanics that work for leading brands.

Report

Top 10 Mobile Loyalty applications benchmark report

Find inspiration for your mobile loyalty application.

whitepaper

Customer Churn: Learn from the biggest players how to stop it

Discover proven tactics to build customer loyalty and reduce customer churn.

Report

TOP 40 Best Reward
Programs

Discover the most interesting Reward Programs from 8 different industries.

Interview

What makes a fuel loyalty program successful?

An interview with Paweł Dziadkowiec, former BP Loyalty Manager.

Technical case study

Building a massive-scale loyalty program based on AWS

A PoC with up to 1500 concurrent users and easy scalability of the infrastructure.

Checklist

Cost-effectiven loyalty program checklist

Find significant budget savings in your loyalty program software cost.

Article

What's the future of loyalty programs?

We asked top loyalty professionals about their thoughts and predictions.