What's the future of Loyalty Programs? Download Loyalty Trends 2021/2022 report

Loyalty Insider

Become a better loyalty expert by leveraging the best industry insights

Interviews, insights, and research from the best loyalty experts. In your mailbox, every month.


How to speed up loyalty program development with MACH system architecture

Read the in-depth article indicating the crucial benefits of switching systems from monolith to MACH architecture, and find how it applies to loyalty program development.


Loyalty program management: 8 proven practices for managing your loyalty program

Learn how to successfully manage a loyalty program using practices recommended by experts.


Meet the 10 Best Retail Loyalty Programs (2021)

The best examples of retail loyalty programs around the world.


Zero-party data: What is it and how can loyalty programs help you collect it?

An interview with Scott Harrison, Strategy Consultant at Loyalty & Reward Co.


Headless loyalty software and the evolution of the loyalty systems

What the headless approach means and how to implement the new generation of loyalty systems.


How to choose a loyalty platform provider?

3 things every CMO, CEO, and CTO should remember.


How fashion brands can run a successful loyalty program in the post-COVID economy?

An interview with Louise Hutchins, Managing Director at The Loyalty People and former Head of Loyalty at Marks and Spencer.


Loyalty Trends 2021/2022 report

The Loyalty Trends 2021/2022 report shows key challenges, plans, and investments of Loyalty Professionals in 2021, 2022 and beyond.


Loyalty program audit - how to assess your loyalty program in a time of crisis?

An interview with David Slavick, Partner at Ascendant Loyalty.


TOP 100 Best Loyalty Programs benchmark report

See loyalty strategies and mechanics that work for leading brands.


Top 10 Mobile Loyalty applications benchmark report

Find inspiration for your mobile loyalty application.


Customer Churn: Learn from the biggest players how to stop it

Discover proven tactics to build customer loyalty and reduce customer churn.


TOP 40 Best Reward

Discover the most interesting Reward Programs from 8 different industries.


What makes a fuel loyalty program successful?

An interview with Paweł Dziadkowiec, former BP Loyalty Manager.

Technical case study

Building a massive-scale loyalty program based on AWS

A PoC with up to 1500 concurrent users and easy scalability of the infrastructure.


Cost-effectiven loyalty program checklist

Find significant budget savings in your loyalty program software cost.


What's the future of loyalty programs?

We asked top loyalty professionals about their thoughts and predictions.