What's the future of Loyalty Programs? Download Loyalty Trends 2021/2022 report
Loyalty Insider
Interviews, insights, and research from the best loyalty experts.
Ask a loyalty expert
Find out more about the potential of coupons and a well-executed coupon marketing strategy from loyalty expert, Alex Süßel.
loyalty managers at work
In our most recent interview, we chat to Emily Ong, a seasoned loyalty professional with vast experience of the loyalty industry, who fills us in on her career journey, her thoughts on the industry's future, as well as offering some handy tips for aspiring loyalty professionals.
loyalty managers at work
An interview with David Canty, Head of Loyalty & Partnerships at Bilt Rewards.
market insights
Ever wondered what loyalty programs look like in the banking space? In this piece, you'll find out about how the industry is changing, what that means for customer loyalty programs; in addition to a few handy tips on how to make yours work just as well.
market insights
Learn about loyalty programs in the restaurant world, what it takes to make them work, as well as how top restaurant companies have designed and implemented theirs.
market insights
Read an in-depth analysis of the top 10 eCommerce loyalty programs and see what loyalty features make them successful.
Article
Discover a comprehensive and expert-proven guide on how to make your B2B loyalty program stand out with a bespoke loyalty app.
Article
Find out how some of the world's most profitable companies have integrated referral programs into their offerings, and learn how your business can do the same.
Article
Read the in-depth article indicating the crucial benefits of switching systems from monolith to MACH architecture, and find how it applies to loyalty program development.
Article
Learn how to successfully manage a loyalty program using practices recommended by experts.
Article
The best examples of retail loyalty programs around the world.
Interview
An interview with Scott Harrison, Strategy Consultant at Loyalty & Reward Co.
Article
What the headless approach means and how to implement the new generation of loyalty systems.
Interview
An interview with Louise Hutchins, Managing Director at The Loyalty People and former Head of Loyalty at Marks and Spencer.
Report
The Loyalty Trends 2021/2022 report shows key challenges, plans, and investments of Loyalty Professionals in 2021, 2022 and beyond.
Interview
An interview with David Slavick, Partner at Ascendant Loyalty.
Report
See loyalty strategies and mechanics that work for leading brands.
Report
Find inspiration for your mobile loyalty application.
whitepaper
Discover proven tactics to build customer loyalty and reduce customer churn.
Report
Discover the most interesting Reward Programs from 8 different industries.
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Interview
An interview with Paweł Dziadkowiec, former BP Loyalty Manager.
Technical case study
A PoC with up to 1500 concurrent users and easy scalability of the infrastructure.
Checklist
Find significant budget savings in your loyalty program software cost.
Article
We asked top loyalty professionals about their thoughts and predictions.