Webinars

Join us for an online workshop tailored specifically for loyalty leaders in the retail industry. This session is a guided practice in applying gamification to customer loyalty programs to increase both customer engagement and program profitability.

Join us for a video where we break down the proven loyalty mechanics that power the world's most successful QSR programs (McDonald's, Burger King, and more).

Join Kacper Cebo, Co-Founder & CSO at OpenLoyalty, as he reveals the mechanics behind the most effective retail loyalty programs.

In this video we analyze three high-impact gamified challenge use cases designed to grow your club's critical revenue streams: tickets, food & beverage, and merchandise.

Learn key principles for effective leaderboard implementation, including the use of segmentation, regular refreshes, and integration with other mechanics like challenges and badges.

In this event Irek will provide you with the blueprint to build a program that actively encourages customers to deepen their relationship with banking and financial institutions.

In this video I unpack the main reasons why loyalty programs fail, and provide you with tried and tested recommendations on how to set your retail loyalty program for success.

Join us for an exclusive interview with Mirela Angelov, CRM Program Manager at Kaufland International, as she reveals the strategic journey of building one of Europe's most innovative loyalty programs.

In this video, Dominik Olejko, Customer Experience & Loyalty Expert with a strong background at major retail brands (e.g. Decathlon, IKEA, H&M) shares a framework for building emotional connections and reveal practical testing ideas that drive engagement and revenue.

In this exclusive video event, Marcin Dyguda, Director of Solution Delivery at Open Loyalty, shares a proven framework for designing and implementing a D2C loyalty app that actively drives revenue.

Join us for a behind-the-scenes conversation with Verena Pflug, Product Owner at limango, who shares how her team designed a gamified loyalty program that delivered up to 7% AOV uplift and a 3.5% increase in log-in frequency.

Traditional discount schemes buy transactions; they don’t build loyalty. In this video we sit down with Roman Rackwitz, one of Europe’s leading gamification strategists, to unpack a new playbook.

We unpack a practical loyalty framework tailored for enterprise brands, offering insights into how organizations can drive customer lifetime value through well-designed loyalty strategies.

In this video interview, Geoffrey Schiavon and Jonas Minke from dacadoo share how their digital healthcare app is improving health and reducing healthcare costs by approximately 5% per year.

Join us for an exclusive video interview featuring Fritze von Berswordt, Managing Director at EQUIVA GmbH, as we dive into the EQUIVA Friends mobile loyalty program case study.

Join us for an exclusive webinar with Yu-kai Chou, the world’s #1 gamification expert, as we explore how to apply gamification to customer loyalty.

Join us for a quick recap of Open Loyalty's key capabilities that empower you to build and scale gamified loyalty programs.

We’ve distilled key learnings from over 100 loyalty projects into a comprehensive guide for Product Managers responsible for loyalty program implementation.

In this webinar we’ll showcase how ekuep successfully launched their loyalty program fast by leveraging an API-first loyalty engine.

Join this webinar to discover how integrating an API-first loyalty engine can help you quickly gamify your customer loyalty program.

Join this webinar to learn the effective loyalty program design frameworks for retail and strategies to enhance program performance.

Join the Loyalty Builders webinar and learn how to approach loyalty software integrations when introducing a loyalty program into a complex system.

Join this webinar to learn the basics of the family Star program design and how to configure loyalty campaigns for retail.

Join this webinar to learn how to use a loyalty program to unlock the potential of an omnichannel experience.