Loyalty Content Hub - Open Loyalty

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Loyalty Program Benchmark Report 2027: Per-industry statistics, self-assessment, and more!

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Featured Articles

Receipt scanning in a loyalty program: from photo to points

Receipt scanning in loyalty programs: How to reward purchases you can't see

Receipt scanning lets brands reward purchases made in any store. Learn how it works, which mechanics drive scans, and how to stop AI-generated fake receipts.

Marcin Dyguda

Head of AI Innovation

Loyalty platform migration checklist: Zero points lost

A step-by-step checklist for moving your loyalty program to a new platform with every points balance, tier, and redemption record intact, from the first data audit to finance sign-off.

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Kacper Rafalski

AI loyalty programs: The complete 2026 use-case guide

Six AI use cases that move loyalty KPIs, with a closer look at fraud detection, image verification, MCP-based agents, sentiment analysis, and cross-channel data.

Kacper Rafalski photo

Kacper Rafalski

Featured Resources

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Loyalty Program Trends 2026 report

From experience-based rewards to AI, the Loyalty Program Trends Report reveals key trends, goals, challenges, and areas of investment that will disrupt 2026.

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Weronika Masternak

Content Manager

Loyalty Program Benchmark Report 2027

Download the Loyalty Program Benchmark Report 2027 to see how 230+ loyalty leaders measure success, improve retention, and set goals for growth.

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Weronika Masternak

Content Manager

Loyalty software buyer's guide 2026: How enterprises choose the right loyalty platform

We help you avoid common pitfalls when choosing the loyalty solution that best aligns with your business goals.

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Carlos Oliveira

Inbound and Product Marketing Lead

Featured Webinars

Live Workshop: Gamified Loyalty Programs for Retail

Join us for an online workshop tailored specifically for loyalty leaders in the retail industry. This session is a guided practice in applying gamification to customer loyalty programs to increase both customer engagement and program profitability.

Gamify QSR Loyalty to Boost Customer Acquisition, Frequency, and AOV

Join us for a video where we break down the proven loyalty mechanics that power the world's most successful QSR programs (McDonald's, Burger King, and more).

How Retailers Use Gamified Loyalty to Outperform Competitors

Join Kacper Cebo, Co-Founder & CSO at OpenLoyalty, as he reveals the mechanics behind the most effective retail loyalty programs.

3 Use Cases to Increase Football Club Revenue with Gamification

In this video we analyze three high-impact gamified challenge use cases designed to grow your club's critical revenue streams: tickets, food & beverage, and merchandise.