Featured articlesLoyalty platform migration checklist: Zero points lostA step-by-step checklist for moving your loyalty program to a new platform with every points balance, tier, and redemption record intact, from the first data audit to finance sign-off.Kacper RafalskiDemand Generation Team LeaderAI loyalty programs: The complete 2026 use-case guideSix AI use cases that move loyalty KPIs, with a closer look at fraud detection, image verification, MCP-based agents, sentiment analysis, and cross-channel data.Kacper RafalskiDemand Generation Team LeaderCustomer churn prediction for loyalty programsMost loyalty teams find out a member has churned only after they've stopped opening emails entirely: by then, the intervention window closed weeks ago.Kacper RafalskiDemand Generation Team LeaderHyper-personalization in loyalty: From segments to AI modelsKacper RafalskiDemand Generation Team LeaderLoyalty software takeaways from Loyalty Program Trends 2026 reportLoyalty Trends Takeaways: Learn why top brands invest in gamification, data-driven loyalty software, and API-first solutions to drive customer loyaltyWeronika MasternakContent ManagerHow to improve customer loyalty with personalized experiences: 12 strategiesLearn how to improve customer loyalty with 12 personalized experience strategies that lift CLV, retention, and engagement. Real brand examples inside.Aldona Krysiak-AdamczykContent WriterLatest articlesOmnichannel retail loyalty programs in 2026: Top 5 real-world examplesOmnichannel retail loyalty programs: Strategies & real-world examplesKaja GrzybowskaContent WriterShopify Plus loyalty: how to choose the engine when going omnichannel?Shopify Plus loyalty plugins offer convenience but often lack the customization and scalability needed for omnichannel retailers.Carlos OliveiraInbound and Product Marketing LeadEmotional loyalty: 10 programs that connect deeply with customers Discover how emotional loyalty programs build deeper customer connections and boost business ROI.Kaja GrzybowskaContent WriterSephora's Beauty Insider program: The gold standard in loyaltyDiscover how Sephora's Beauty Insider drives 80% of transactions from 34 million members. Learn about benefits, personalized perks, and gamification strategies.Weronika MasternakContent ManagerHow the KFC Rewards program aims for customer loyalty successBoost restaurant engagement: Discover KFC’s 44% uplift with next-gen loyalty strategyKaja GrzybowskaContent WriterCustomer loyalty marketing: Choose your promotion strategy Boost your customer loyalty with smart promotion tips! Find out how emails, social media, website, and more marketing channels can keep people engaged.Paweł DziadkowiecLoyalty & Gamification ExpertFrom Sephora to Dior: The ultimate guide to beauty loyalty programsUncover insights into leading beauty loyalty programs and how they transform the shopping experience of skincare and cosmetics enthusiasts. Weronika MasternakContent ManagerHow the Nike customer loyalty program worksLearn how the sportswear giant has created a comprehensive ecosystem to engage customers and foster brand loyalty.Kaja GrzybowskaContent WriterHow to build loyalty program features from scratchLearn how to create a thriving loyalty feature from the ground up. Review the phases and timing of each loyalty-building activity. Paweł DziadkowiecLoyalty & Gamification ExpertTime's ticking: Maximize time-limited offers and loyalty campaignsTap into the power of time-limited offers. Discover how to drive engagement and foster customer loyalty through exclusive deals and campaigns.Monika MotusLoyalty Expert (formerly Starbucks, iSpot, and Douglas)How Duolingo's gamification mechanics drive customer loyaltyDuolingo can teach us about loyalty: gamification can impact user retention and purchase frequency to, ultimately, drive business growth.Carlos OliveiraInbound and Product Marketing LeadLoyalty program marketing: The power of offline promotionBoost your offline loyalty program marketing! Discover key theories, smart promotion tips, success stories, and easy ROI measurement techniques.Paweł DziadkowiecLoyalty & Gamification ExpertSoft launch: Smoothly run the pilot of the loyalty programDeep dive into the soft launch strategy and uncover the secrets to a flawless loyalty program pilot. Start strong, finish even stronger!Monika MotusLoyalty Expert (formerly Starbucks, iSpot, and Douglas)The 32 key loyalty programs statistics in 2026Explore vital loyalty statistics revealing the complex interplay between customer behavior and their impact on overall business results.Kaja GrzybowskaContent WriterLoyalty in Vietnam, Singapore, and the Asia Pacific regionResearch indicates that the loyalty markets in Vietnam, Singapore, and the Asia Pacific are expected to grow Bao NguyenVice President, Digital Service Delivery at KyanonB2C fintech gamification and loyalty mechanics: 6 ExamplesExplore 6 fintech success stories in loyalty and gamification that are transforming user engagement. Learn from industry leaders.Paweł DziadkowiecLoyalty & Gamification ExpertPlay your cards right: Gift cards and prepaid cards in loyaltyDiscover the impact of gift cards and prepaid cards in loyalty programs. Explore advantages, types, benefits, and case studies. Paweł DziadkowiecLoyalty & Gamification Expert"Pay with points" guide: Using loyalty mechanics to maximize business resultsUnleash business brilliance with the "pay with points" guide. Elevate engagement, boost customer devotion, and soar to unprecedented success!Paweł DziadkowiecLoyalty & Gamification ExpertCustomer loyalty in the DACH region: Insight from the Bonus AwardsHow do businesses gain customer loyalty in the DACH region and maintain it? We asked Ulf-Gunnar Switalski, founder of The Bonus Awards, who started his journey into customer loyalty over 35 years ago.Irek KlimczakContent & Community LeadCustomer activation: How to enhance brand stickiness among loyalty program members?Unleash real devotion! Dive into innovative customer activation methods for loyalty programs. Elevate stickiness, engage effectively, and cultivate lasting brand loveMonika MotusLoyalty Expert (formerly Starbucks, iSpot, and Douglas)Loyalty rewards management: An expert guide with best practicesMaster loyalty rewards management. Learn best practices to increase customer engagement with 6 types of rewards and drive growth with expert guidance.Paweł DziadkowiecLoyalty & Gamification ExpertHow to connect an API-first loyalty engine with marketing automation? Open Loyalty + Bloomreach exampleThanks to the API-first model and ease of integration, it took under 30 minutes to implement a developer–friendly business case.Cezary OlejarczykCEO at Open LoyaltyHow to integrate an API-first loyalty engine with your tech stackWe wrote this article to help tech teams learn how to use an API-first loyalty engine. We'll also share some top tips for doing it right.Sebastian MüllerE-Commerce Department Manager of Otto Group Solution Provider (OSP)How business managers should think about loyaltyIn this episode, we talk about how sometimes we focus too much on technology and forget the human aspect of loyalty.Irek KlimczakContent & Community LeadHow to attract B2B customers to your B2C loyalty program?Learn how to attract B2B customers to your B2C loyalty program with effective strategies, including personalized offers, gamification, dedicated tiers, and more.Monika MotusLoyalty Expert (formerly Starbucks, iSpot, and Douglas)Redemption rate guide: How to drive redemption of rewards in loyalty programs?Discover expert-tested strategies to increase the use of rewards in your loyalty program and delight users with amazing benefits!Monika MotusLoyalty Expert (formerly Starbucks, iSpot, and Douglas)Defining your loyalty vision: People before technology, with Henry ChristianIn this episode, we talk about how sometimes we focus too much on technology and forget the human aspect of loyalty.Irek KlimczakContent & Community LeadAutomotive loyalty programs: Good practices on building loyalty in automotive industryDiscover the top 6 successful automotive loyalty programs, understand their loyalty strategy and learn what makes them successful.Paweł DziadkowiecLoyalty & Gamification ExpertPersonalization strategy, with Gianfranco CuzziolPersonalization is more than customized emails and subject lines: it's about connecting with the customers.Irek KlimczakContent & Community LeadHow to build an engaged loyalty team of loyalty champions, with Adam PosnerLearn practical ways to engage your loyalty program team, with a focus on in-store loyalty programs.Irek KlimczakContent & Community LeadLoyalty program results: How can a loyalty program fast-track business goals?In this article you will learn how recognizable brands use loyalty programs to achieve various business results.Juliusz DzierlatkaContent MarketerHow to use the loyalty program to drive cross-selling?Boost your bottom line with cross-selling strategies for loyalty programs! Learn proven techniques to maximize customer allegiance and revenue growth.Weronika MasternakContent ManagerHow to collaborate with loyalty program stakeholders - Monika MotusIn this episode of the Loyalty program builders podcast, we talk with about how loyalty program managers can collaborate effectively with stakeholders.Irek KlimczakContent & Community LeadPreviousNext