ArticlesInvigorating loyalty performance through win-win partnershipsDavid Slavick, an accomplished loyalty professional and the Co-Founder of Ascendant Loyalty with extensive experience in building customer-centric programs for global companies.David SlavickCo-Founder of Ascendant LoyaltyEffective coupon marketing with Alex SüßelAn interview with Alex Süßel, a highly experienced loyalty expert with a wide range of experience in the digital space, and over 10 years in coupon marketing.Alex SüßelDigital Loyalty ConsultantHow to build a career as a loyalty marketing expert?An interview with Emily Ong, a seasoned loyalty professional with a wide array of experience in the loyalty industry.Emily OngCertified Loyalty Marketing ProfessionaHow did the Bilt Rewards program change home renting into a rewarding experience?An interview with David Canty, Head of Loyalty & Partnerships at Bilt RewardsDavid CantyHead of Loyalty & Partnerships at Bilt RewardsRestaurant loyalty programs: 10 successful examples (2025)Learn about loyalty programs in the restaurant world, what it takes to make them work, and top examples.Izabela GrochowskaContent ManagerB2B loyalty program: How to use a mobile loyalty app to drive B2B salesDiscover a comprehensive and expert-proven guide on how to make your B2B loyalty program stand out with a bespoke loyalty app.Weronika MasternakContent ManagerHow to speed up loyalty program development with MACH system architectureA scalable loyalty solution built on top of Open Loyalty and AWS, with the ability to withstand traffic peaks.Karol BzikCPO, co-founderLoyalty program management: 8 proven practices for managing your loyalty programLearn how to successfully manage a loyalty program using practices recommended by experts.Paweł DziadkowiecLoyalty ExpertZero-party data: What is it and how can loyalty programs help you collect it?Scott Harrison is a Strategy Consultant at loyalty consulting agency, Loyalty & Reward Co. Scott co-created the book “Loyalty Programs: The Complete Guide”. It’s the most comprehensive book available on loyalty program theory and practice.Scott HarrisonStrategy Consultant at Loyalty & Reward Co.Headless loyalty software and the evolution of the loyalty systemsWhat the headless approach means and how to implement the new generation of loyalty systems.Karol BzikCPO, co-founderFashion loyalty programs: How fashion brands can be successful after COVIDAn interview with Louise Hutchins, Managing Director at The Loyalty People and former Head of Loyalty at Marks and SpencerKarol BzikCPO, co-founderLoyalty program audit: How to assess your loyalty program in a time of crisis?An interview with David Slavick, Partner at Ascendant Loyalty.David SlavickCo-Founder of Ascendant LoyaltyLoyalty in fuel retail: What makes a fuel rewards program successful?An interview with Paweł Dziadkowiec, former BP Loyalty Manager.Paweł DziadkowiecLoyalty ExpertBuilding a massive-scale loyalty program based on Open Loyalty and AWSA scalable loyalty solution built on top of Open Loyalty and AWS, with up to 1500 concurrent users, easy scalability of the infrastructure and ability to withstand traffic peaks.Karol BzikCPO, co-founderWhat's the future of loyalty programs?While working on the Loyalty Trends 2020 report, we asked top loyalty professionals about their thoughts and predictions for the future.Karol BzikCPO, co-founderPrevious